Terms & Conditions
The terms that govern booking and receiving mobile & shop auto detailing services from DQS House of Auto Detail.
1. Booking & Appointments
By submitting a booking through our online calendar, you request an appointment with DQS House of Auto Detail. Appointment times shown are based on live calendar availability but are not confirmed until a member of our team contacts you by phone or text to confirm the date, time, and service address.
2. Estimates & Pricing
All prices shown on this website and in the booking form are estimates based on vehicle type and the selected package. Final pricing is determined on-site after inspection of the vehicle's condition. Heavily soiled vehicles, excessive pet hair, severe staining, or vehicles requiring correction beyond the selected package may require an adjusted quote before work begins.
3. Payment
No advance payment is required to book online. Payment is due in full upon completion of the detailing service and your inspection and approval of the work. We accept cash, major credit/debit cards, and approved digital payment methods.
4. Cancellations & Rescheduling
We kindly request at least 24 hours' notice to cancel or reschedule an appointment. Repeated no-shows or late cancellations may require a deposit to secure future bookings. Weather and equipment issues may require rescheduling for the safety of your vehicle and our team.
5. Service Access & Conditions
For mobile detailing, you agree to provide safe, legal access to the vehicle and a workspace with adequate room and water access where available. DQS House of Auto Detail is not responsible for pre-existing damage, undisclosed conditions, or items left inside the vehicle. We recommend removing valuables before service.
6. Service Guarantee
We stand behind our work. If you are not satisfied with any aspect of your detail, notify us within 48 hours of service completion and we will make it right. This guarantee does not cover pre-existing paint damage, clear-coat failure, or conditions disclosed and excluded before service.
7. Text & SMS Communications
By providing your phone number and checking the SMS opt-in box on our booking form, you consent to receive text/SMS messages regarding your appointment, scheduling reminders, and service follow-up. Message frequency varies. Standard message and data rates may apply. You may reply STOP to opt out at any time. See our Privacy Policy for details.
8. Changes to These Terms
We may update these terms from time to time. Continued use of our booking system after changes are posted constitutes acceptance of the updated terms.