Privacy Policy

1. Information We Collect

When you book a detailing service through our website, we collect the information you provide: your name, phone number, email address, vehicle type and make/model, service address (for mobile appointments), selected services and add-ons, and any notes about your vehicle or service preferences.

2. How We Use Your Information

We use your information to:

• Schedule and confirm your detailing appointment
• Communicate with you about your service by phone, email, or text/SMS
• Send appointment reminders and follow-up messages
• Process payment for services rendered
• Improve our services and customer experience

3. Text & SMS Communications

With your explicit opt-in consent, we may send text/SMS messages to the phone number you provide for appointment scheduling, reminders, and service follow-up. You opt in by checking the consent box on our booking form. Message frequency varies and standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or call us at (205) 919-8026.

4. Information Sharing

We do not sell or rent your personal information. We may share it with service providers who help us operate our business (calendar, scheduling, and payment processors) under confidentiality agreements, or when required by law.

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw SMS consent at any time by contacting us.

7. Contact Us

For privacy questions or requests, contact us at (205) 919-8026 or visit us at 518 Huffman Rd, Birmingham, AL 35215. See also our Terms & Conditions.